We specialize in creating managerial and organizational policies for institutions, ensuring their alignment with the organizational and functional structure of the services they provide. Additionally, we review all documents related to policies, programs, internal procedures, and agreements with various parties. Our services in this area include:

– Analysing the impact of policies and guidelines on services and programs.

– Developing methodologies and procedures for monitoring, evaluation, and intervention to enhance service delivery.

– Identifying specific tools (quantitative and qualitative) for monitoring, evaluation, and assessment of service implementation.

– Preparing behavioural guidance manuals and interaction guidelines for service providers and recipients, detailing their rights and responsibilities.

– Developing regulations, systems, and workflows within institutions.

– Preparing manuals on authority and responsibility.

– Creating governance and risk management guidelines.

– Formulating policies for data collection, classification, and integration into decision-making processes, planning, monitoring, evaluation, learning, and accountability.

– Developing policies for program planning, implementation, monitoring, and quality assurance, ensuring suitability for diverse client groups.

– Reviewing and proposing HR policies such as incentives, allowances, bonuses, and other related policies.

– Other guidelines and policies.